How we value your gold
Our Professional Valuation Process
How We Value Your Gold During Home Visits
1
Initial Assessment
- Our expert valuer arrives at your scheduled appointment time
- Professional identification shown
- Items are examined in front of you
- Process explained step-by-step as we proceed
2
Professional Inspection
- Items inspected for hallmarks and identifying features
- Surface cleaning performed to reveal true condition
- All examination done in your presence
- Full explanation of what we're looking for
3
Testing and Analysis
- Professional testing equipment used to determine gold content
- Items accurately weighed with calibrated digital scales
- Hallmarks verified with specialist equipment
- All testing performed in front of you with explanation
- Each piece assessed for its purity (9ct, 18ct, 22ct, etc.)
4
Immediate Valuation
- Current market gold prices checked in real-time
- Weight and purity determine base value
- Additional value for special or antique pieces
- Transparent explanation of how we reached our offer
- All your questions answered on the spot
5
Making Our Offer
- Immediate valuation provided during the visit
- Clear breakdown of how we calculated the value
- Take time to consider
- no pressure to decide
- All options explained clearly
6
Payment Options
- Accept offer during visit if you wish
- Choose your preferred payment method:
- Immediate cash payment (up to agreed limit)
- Same-day bank transfer
- PayPal transfer
- Cheque by post
- All transactions fully documented
7
Our Home Visit Guarantee
- No obligation to sell
- Free valuation service
- No pressure to accept our offer
- Professional, courteous service
- All valuers fully vetted and carrying ID
How We Value Your Postal Gold
1
Initial Receipt and Processing
- Your items are carefully unpacked in our secure facility
- Each piece is assigned a unique tracking number
- Items are photographed for our records
- Initial inspection for hallmarks and identifiers
2
Professional Cleaning
- Specialist cleaning solutions remove surface dirt and oxidation
- Ultrasonic cleaning reveals true condition
- Each piece is carefully dried and prepared for testing
- Professional cleaning ensures accurate testing results
3
Testing and Analysis
- XRF (X-Ray Fluorescence) technology determines precise gold content
- Items are weighed using calibrated digital scales
- Hallmarks are verified using specialist equipment
- Each piece is assessed for its purity (9ct, 18ct, 22ct, etc.)
4
Expert Valuation
- Current market gold prices checked in real-time
- Each item's weight and purity determines its base value
- Additional value added for special or antique pieces
- Final valuation calculated based on all factors
5
Receiving Your Offer
- We contact you within 24 hours of receiving your items
- Clear explanation of how we reached our valuation
- Take time to consider our competitive offer
- No pressure - it's entirely your decision
6
Payment Process
- Accept our offer by phone or email
- Choose your preferred payment method:
- Same-day bank transfer
- PayPal transfer
- Cheque by post
- Payment processed within 24 hours of acceptance
7
Our Postal Guarantee
If you're not completely satisfied with our valuation, we'll return your items free of charge via fully insured Special Delivery.
Two Easy Ways to Sell Your Gold
Whether you prefer the convenience of our FREE postal service or a personal home visit from our professional team, we're here to help you get the best price for your gold.